CIT ISO 9001 Standard Certification

Canberra Institute of Technology achieved Certification to AS/NZS ISO 9001:2000 on 23 May 2003 through Benchmark Certification. Benchmark Certification provides independent services to companies wishing to achieve formal recognition of their management systems.

Our certification reinforces our commitment to quality, customer care and satisfaction.

Being Certified means:

• We are recognised nationally and internationally for the quality of our management systems.
• Our systems are regularly reviewed by external monitors to ensure that we are doing what we say we are doing.
• We are now eligible to use the Certification logo below to demonstrate our compliance both in Australia and Internationally.

To achieve and maintain Certification we need to:

• Document our policies, processes and procedures - this assists all CIT staff to determine how we do things.
• Identify any opportunities where we could deliver even better service.
• Implement an annual audit program to aid with processes of continual improvement.
• Participate in an annual Business Review undertaken by Benchmark Certification for the three-year life of the ISO 9001:2000 Certification.